Account Recovery
Verify your identity to request account recovery.
Identity-Assisted Recovery
How this works
- You'll complete government-ID and live-selfie verification with our identity provider.
- If your identity matches a prior verification on your account, your request is sent for review.
- Recovery is never granted instantly — an admin reviews and authorizes it.
- This is separate from standard password reset, which remains available at sign-in.
- Any email or login clues you provide are handled privately and never prove ownership — identity verification is still required.
A clue to help locate your account. This does not prove ownership or grant access.